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Metrology FAQ

1. Buying goods that is already Prepackage on the shelves (sugar, flour, rice, etc.)

-The label is clearly visible with information on the produce

 -Net weight/Gross weight is clearly marked

-Packaging is not damage

-Pay only for the content, not the packaging

2. When buying goods by weight over the counter. (Scale)

– The trader must place the scales so you can see the weight.

– Price per kilogram, total price and the goods being weighed.

– Ensure the shop scales display zero weight before your goods are weighed. If they don’t – tell the trader

– Make sure that the scale is clear of other items and only the goods you are purchasing are being weighed when the price is being calculated.

– Check the price per kilogram on the scales matches the advertised price.

– Check the total price on the scales is the price you are charged at the checkout.

3. Filling fuel at service station

– See that all display is visible with no missing segment on the display.

– The filling nozzle is placed in the nozzle hoister.

– Correct nozzle is picked for filling upon your request.

– Correct amount of dollar or liter value is displayed if filling on prepay mode.

– The display starts from zero when filling the vehicle.

– Check the total price on the pump is the price you are charged by the attendant or cashier.

– Where possible do your own filling.

4. Weighing at a weighbridge for checking your loading or legal enforcement by local authorities.

– See that the weighing platform is empty and indicating device is reading Zero.

– Check all corners are not touching anywhere and has a stable movement.

– If weighing at a public weighbridge, ensure that the weighbridge is registered and person weighing has a public Weighmans license

– There are no debris on the platform.

– A mass ticket to be issued on completion of weighing

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